4.2 Custom Communication Templates
Scheduled Texting is an automated communication feature provided by Yelowsoft that enables the system to send pre-configured SMS messages to drivers, customers, and even admins based on specific system events. This ensures timely updates, improves operational transparency, and enhances user engagement without requiring manual intervention.
Scheduled Emailing is an automated communication feature in the Yelowsoft dispatch platform that allows the system to send pre-configured emails to customers, drivers, and admin teams based on system-triggered events. It serves as a flexible, cost-effective, and detailed alternative to SMS notifications.